Welcome, Kia Ora, Talofa lava, Namaste, Malo e lelei, Fakaalofa lahi, Ni sa bula, Kia Orana, Taloha Ni

Good reasons to choose Total Healthcare PHO

  • We measure up well against international best practice
  • We meet the terms of an independent audit agreement
  • Our care is highly sought after by high-needs patients
  • We’re friendly and professional.

As a PHO, Total Healthcare gives member GP clinics what they need to improve their patients’  health and wellbeing. It’s our job to make sure patients in the regions we cover have access to affordable, high-quality services, and that the clinics they attend largely meet their targets in clinical and social service delivery. Total Healthcare is a high performing PHO.

Our Mission

To work in partnership with our communities to improve the health status of all, with particular emphasis on high-needs populations including Maori, Pacific and Asian communities.

Our Values

  • Comprehensive healthcare – providing high quality, community based healthcare services
  • Cultural competence – treating people with respect, including understanding individual and cultural differences
  • Accessibility – offering affordable and accessible services including after-hours services
  • Holism – aiming for total wellness
  • Innovation – actively seeking innovative and better ways to deliver services
  • Collaboration – working with other health providers to provide more effective services.

Maori Health Plan

  • Encompasses and meets the needs of the enrolled Māori population
  • Works within the current plans and strategies for the PHO’s enrolled population and
  • Identifies aspects that are relevant to Māori and how Māori can be served within the current plans for PHO’s enrolled population.

“He toa takitini taku toa, ehara i te toa takitahi”

My successes are not through my individual effort alone, but rather through the combined efforts of many

Pacific Health Plan

  • Dignity and sacredness of life are integral to the delivery of health and disability services
  • Active participation of Pacific peoples in all levels of health and disability services is encouraged and supported
  • Successful Pacific services recognise the integral roles of Pacific leadership and Pacific community
  • Pacific peoples are entitled to excellent health and disability services that are coordinated, culturally competent and clinically sound.

Our vision is that Pacific people and communities will have increased levels of wellbeing and health through increased levels of physical activity along with healthier eating.

Our mission is to support the wellbeing of Pacific people through the delivery of health initiatives that work alongside and build the capacity of Pacific people to lead the way.

For more information:
You are welcome to contact me personally in one of these ways:

Physical: 2/12 Laidlaw Way, East Tamaki, Auckland 2016
Postal: PO Box 61 047, Otara,  Auckland, 2159
Phone:  +64 9 271 5371
Email: info@totalhealthcare.org.nz

Naku iti nei
Mark Vella
CEO